Frequently Asked Questions (FAQs)

1. Are you a factory? What is your monthly production capacity?

Hebei Cangchen is a foundry filtration products manufacturer specializing in fiberglass mesh filters and ceramic foam filters. We have over 10 years of experience in producing and exporting such filters. Currently, there are two production lines, with a monthly output of 1 million square meters of fiberglass mesh filters and 4.5 million pieces of ceramic foam filters to fully meet customers' needs.

2. How many people does your company have?

Now we have 80 employees in the factory and 10 people in the independent foreign trade team.

3. Can I visit your factory?

Warmly welcome all customers from around the world to visit our factory at any time, to negotiate all the issues you want to know!

4. What are the advantages of your company?

● Registered trademark(Cangchen) in domestic industry.

● Quality & After sales service first.

● Professionalism & Innovation.

● Excellent innovation capabilities in filter manufacturing technology.

● "Always Better" is our Business Philosophy.

● We insist on making progress and development together with all customers.

5. Do you have any certifications?

Our company is a professional foundry filter manufacturer with ISO9001:2015 certification. (View Certificates)

● SDS and MSDS(US Standard) for our fiberglass mesh filters。

● REACH&RoHS for our ceramic foam filters. 

6. Can you offer free samples?

Usually, free samples are provided for several pieces but customers need to pay for delivery charge.

7. Which port do you ship from?

● Tianjin/Qingdao/Shanghai/Shenzhen SeaPort.

● Beijing/Shanghai airport.

8. What is the delivery time?

Delivery time will depend on order quantity and the current production situation of our factory. Usually 10-20 days for normal orders.

9. Can the package be customized just according to clients' requirements?

Yes, cartons, pallets and boxes outside of pallets can be customized. And the information on cartons, such as your logo, name, and address can be printed. But this is based on a big order. Contact us to discuss customization details.